Source: Stefania Moretti | Money

The U.S. has one less reason to keep Canada on its "watch list" of piracy havens, a leading e-commerce expert said after a new report found pirated software on Canadian personal computers fell to its lowest level in four years. 

The value of pirated software on PCs including laptops in this country topped $1 billion last year, the Business Software Alliance's annual study global found. An estimated 28% of software was stolen, placing Canada among the 15 lowest piracy countries in the world.

Piracy_is_Down"The BSA study is only the latest data point from the industry that counters the steady stream of myths regarding the Canadian market and Canadian copyright law," Michael Geist, professor and Canada research chair in Internet and e-commerce law at the University of Ottawa, said in a blog post Friday.

Earlier this year, the U.S. placed Canada on its Special 301 Priority Watch List because of what it considers a lack of teeth among enforcement officials and limitations in the trademark regime.

But there's enough evidence that runs contrary to the widely-held notion Canada is the "wild west" of the digital world, Geist said. Canada's digital music market has grown faster than the U.S. market for five straight years, the recording industry lawsuit against isoHunt is proof alleged violators of copyright law are being held to account, and movie piracy is on the decline.

U.S. "shame and name" tactics are likely a veiled attempt to pressure Ottawa to strengthen copyright laws, he said.

"At 28%, Canada's piracy rate is at an all time low, dropping six percentage points since 2006," said Michael Murphy, chairman of the BSA Canada committee.

"While these findings show that progress has been made in reducing the software piracy rate in Canada, there is still more work to be done on behalf of Canadian businesses and consumers alike. The further we reduce software piracy, the better it will be for the Canadian economy."

According to a new public opinion survey conducted by Ipsos Public Affairs for BSA, Canadians want to play by the rules, at least in theory.

Sixty-eight per cent of respondents said inventors should be rewarded for the creations.

The vast majority of Canadians also acknowledged that support for licensed software is better than for pirated programs.

The problem, according to BSA, is that Canadians lack a basic understanding of what constitutes legal and illegal software.

While most respondents said peer-to-peer, lending software and street markets are illegal, 59% believe that auction sites provide legal software. Almost two-thirds said installing multiple copies at home is legal. Over-installation is the top source of software piracy, the study found.

Overall, BSA found support for intellectual property rights is strongest in countries with the highest piracy rates.

Rudy Jaspers - Insign.it Kelowna - This e-mail address is being protected from spambots. You need JavaScript enabled to view it - (250) 469-9338 - http://www.insignit.ca

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For the 6th year, Graycon-Voda will be holding their Technology Showcase, with a slight enhancement – a view on best-practice solutions and services, as well as featured products.

Insign.it is attending this event and we're looking to interact with suppliers and friends from the industry.

The event will be held at the beautiful Coast Capri hotel in Kelowna, BC on May 10th from 8:00am-4:00pm. Over 250 businesses are expected to be represented.

This year's theme will help clients with best-practice strategies to:
• Managing costs;
• Gaining workforce effectiveness;
• Managing risk and regulations; and
• Managing change

The event will include speakers, presentations, and product exhibits that outline these solutions.

Manufacturers who attended and sponsored last year's event include: IBM, Microsoft, Hewlett Packard (HP), Dell, Lenovo, EMC, Kingston, Juniper, Eaton, Barracuda, Fortinet, NEC, Trend Micro and many more.

Rudy Jaspers - Insign.it Kelowna - This e-mail address is being protected from spambots. You need JavaScript enabled to view it - (250) 469-9338 - http://www.insignit.ca


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As published in YLW Connection Spring 2011

Are you "proactive" or "reactive" with your IT solutions?

In a perfect world there would be universal peace, an extra million dollars in everyone's bank account, and  computers that never broke down, caught viruses, or failed in any conceivable way.  Unfortunately, this isn’t a perfect world...but, with the goal of making it a little more perfect, I would like to talk about your computer.

As an Information Technology specialist, I see many businesses ‘reacting’ to computer problems as they happen, and then ‘doing their best’ to manage unplanned costs, lost clientele, and lost momentum.  It’s a daily occurrence in this imperfect world:  Business is disrupted, cash flow is depleted, and emotions slide into the red zone.  

Here is an alternative:  In my perfect world, every computer owner would proactively prevent problems on PCs and networks by addressing those problems before they caused chaos.

What’s the difference between a reactive and a proactive computer owner?  The proactive individual accepts our imperfect world.   He/ she thinks, “There will be technological problems,” not “There might be problems.” The proactive manager wisely takes steps to eliminate or minimize the impact of problems before they show up as calamities.  

In a perfect world, we would all budget a few necessary dollars upfront to prevent breakdowns and save the greater costs of ‘unexpected’ failures. I'm not talking about having an extra spare server on hand when your primary server fails ... I'm talking about something as simple as installing antivirus software on your PC.  How many people (even businesses) realize that they "should have had good backup”...after their data has vanished?  Sadly, we often learn the hard way - by losing our peace and our cash flow.

A few proactive measures to take: 

1. Back Up:  Back up all critical data.  This includes your email data, which people tend to forget. It's painful to manually recreate an address book, not to mention the wealth of data in your emails and calendar. For added peace of mind, store valuable backups in a location away from your office (Offsite Internet Backup) to protect them from fire, flood or other quirks of nature.

2. Antivirus Software:  Have antivirus software installed and keep your subscriptions up-to-date. Protect your file and mail servers too - not just your workstations.

3. Critical Updates:  Make sure you download and install all Windows and Office critical updates: they provide you with the latest security patches and application fixes.  So remember, when an update notification interrupts your important activities:  Smile, click ‘install now’ ... and let peace descend.

4. Replace after 3 Years:  Don’t wait until your hardware stops working in the middle of a project.  Most manufacturers offer a three-year warranty, so replace your PC every 3 years, to avoid expensive repairs. Or try leasing, to keep your equipment reliable and your accountant happy as well.  

5. Managed Service Provider: Consider working with a Managed Service Provider. Why? An MSP monitors your system 24/7.  It alerts you when problems arise and/or solves them before you notice them.

6. Don't assume that because you haven't had problems to date, you won't have problems in the future ...You will.  It’s an imperfect world; so it’s only a matter of time.  I routinely tell my clients, “Always assume that your PC won't boot up the next morning and your notebook will be stolen.”  Plan for it.

And while you’re at it, plan to incorporate the simple proactive approaches above, to prevent downtime, big IT bills and RCOM (Reactive Computer Owner’s Meltdown).

Want more peace in your world and more money in your pocket?
Want to know more about proactive IT management?
Give us a call for a free one- hour consultation!

Rudy Jaspers - Insign.it Kelowna - This e-mail address is being protected from spambots. You need JavaScript enabled to view it - (250) 469-9338 - http://www.insignit.ca

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As published in YLW Connection Winter 2011

“My life is inside that computer!” Do something!!!” Most IT disaster recovery specialists and computer technicians are all too familiar with frantic phone messages like this one.

Every day, thousands of computer users lose some kind of information. Accidently deleted, infected by  viruses, disrupted by hardware failure, burglary, fire, natural disaster or even dust – our information is vulnerable to forces beyond our control. 

Most of us can imagine the tragedy of losing our family’s digital photos, or the devastation we would experience if important business data were destroyed.  It’s a sad fact that data loss prevention seems like a great investment to someone who’s dealing with the aftermath of data destruction.

Insign.it, a company of IT professionals, has a solution to permanent data loss.  It’s a data protection service called InsignOBS (Offsite Backup Server) that runs out of a secure datacenter in Kelowna BC. InsignOBS is a convenient, local, affordable answer to the problem of permanent data loss. Because, let’s face it: computer systems are replaceable but your information isn’t.

Better data protection 
“To err is human,” but why take chances with your data? Most businesses use some form of data backup, usually flash drive, external hard drive or tape streaming solutions. These offer a degree of security, but they still leave data vulnerable to extraordinary events and human error.
  
Performing daily media changes and hard disk or tape transportation exposes your data to risk.  With InsignOBS automatic backups and automatic status communications, your data is transferred daily, ‘hands- free’ - and you are informed by e-mail of each successful (or unsuccessful) transfer. Our auto backup strategy eliminates the need for time-consuming manual backups and the possibility of lost or forgotten backups due to human forgetfulness. Our status communications give you the reassuring knowledge that your backup files are up-to-date, safe and secure at all times.

How do we secure your data?
Insign.it installs special software on your individual computers or central servers to make scheduled or continuous backups to the datacenter via a secured Internet connection. Following the first backup, in which all files are copied and stored, the software detects new, deleted and updated files and sends only changed information to the central backup servers. Your data backup is always current and always encrypted so no one can access it without the proper decryption key. In the case of emergency, information is quickly restored using the same software or a secured webpage, along with the correct credentials and decryption key.

What are the advantages of a local datacenter?
Storing your data locally means that restoration is simplified.  In the case of disaster recovery, a quick phone call is all it takes to have your backup delivered to your door and installed within a day – you won’t be waiting for your files to be mailed from a country halfway around the world. Storing data locally also means avoiding the legal consequences of out-of-the province or out-of-country storage.  In essential information environments, Insign.it will create an extra local copy of your information to ensure instant retrieval. InsignOBS supports all major operating systems, e-mail environments and databases. InsignOBS offers guaranteed automatic off-site backups and daily status communication, starting at less than $20.00 per month.

A perfect solution from Insign.it,  “Your Partner in Information Technology.”

Rudy Jaspers - Insign.it Kelowna - This e-mail address is being protected from spambots. You need JavaScript enabled to view it - (250) 469-9338 - http://www.insignit.ca

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Insign.it, Inc.
PO Box 2760
Kelowna, BC V1X 8B6
Canada

P (250) 469-9338
F (250) 469-9340